Customer Service Representative
Job Summary
Working remotely, the full-time hourly Customer Service Representative will handle incoming customer inquiries via phone, email, or chat, ensuring timely and professional resolution of customer issues.
Key responsibilities
- Respond promptly and professionally to customer inquiries across multiple channels
- Provide accurate information about products and services while resolving customer issues efficiently
- Document customer interactions in the organization's CRM and follow up to ensure satisfaction
Required qualifications
- Previous customer service experience or equivalent
- Must meet minimum BYOD (bring your own device) and internet speed specifications
- Proficient in using computers and various software applications
Complete Job Description
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