Customer Service Representative
Job Summary
Dedicated to providing exceptional financial support, the full-time Customer Service Representative will assist customers with inquiries related to accounting and bookkeeping, ensuring accurate information is recorded while working from home.
Key responsibilities
- Guide customers through questions and challenges related to the product or service
- Record detailed call information for auditing and follow-up purposes
- Maintain and update customer records to ensure accuracy and relevance
Required qualifications
- High school diploma or GED
- 6 months to 1 year of customer service experience, preferably in accounting or bookkeeping
- Experience with QuickBooks is preferred; certification is a plus
- Ability to work in a private residence with a reliable internet connection
- Comfortable using company-issued equipment, such as a webcam
Complete Job Description
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