Customer Service Representative

Job Summary

Providing remote customer service support, the full-time Customer Service Representative will manage data entry, process purchase orders, and resolve customer inquiries while adhering to company policies and quality standards.

Key responsibilities

• Provide customer service support related to sales, installations, and general inquiries
• Process and apply over 50 purchase orders daily, ensuring accuracy and timeliness
• Maintain accurate customer and transaction records in internal systems

Required qualifications

• High School Diploma or equivalent
• Minimum of 2 years of experience in customer service, data entry, or related administrative support roles
• Experience processing purchase orders or similar transactional data
• Basic computer proficiency with experience in business systems and MS Office applications
• Strong organizational skills and ability to manage time effectively