Customer Service Representative
Job Summary
Providing exceptional customer support, the full-time Customer Service Representative will address inquiries, resolve complaints, and guide customers through solutions while working remotely.
Key responsibilities
- Provide exceptional customer service by addressing inquiries, resolving complaints, and guiding customers through solutions
- Maintain a thorough understanding of products, services, and policies to effectively assist customers
- Accurately document customer interactions and transactions across all tools/platforms
Required qualifications
- High School Diploma or equivalent
- BYOD (Bring Your Own Device) capability
- Good communication skills
- Computer/technology savvy with the ability to operate multiple windows and tabs
Complete Job Description
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