Customer Service Representative
Job Summary
Detail-oriented and professional, the full-time remote Customer Service Representative will coordinate the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies while ensuring accurate updates and outstanding customer service in a fast-paced environment.
Key responsibilities:
- Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization
- Communicate with vehicle owners to arrange transport and assist with personal item removal
- Maintain accurate records of vehicle interactions and meet daily performance goals
Required qualifications:
- Minimum of one year of office support experience in a customer service role
- High school diploma or GED
- Typing speed of 45 WPM and familiarity with basic 10-key
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Bilingual skills are a plus
Complete Job Description
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