Job is Expired
Location: Arizona, Idaho, Illinois, Indiana, Iowa, Minnesota, Missouri, Nevada, New Mexico, Utah, Wisconsin, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Mon, Jun 05, 2023
Job Summary
A company in the customer service industry is hiring a Remote Customer Service Representative.
Position Responsibilities
- Answer inbound calls from customers to answer and service any questions they may have
- Handle all customer inquiries, requests, and thoroughly educate them on our products and services
- Provide quality support in the areas of processing payments, creating payment plans, and other account related tasks to ensure a positive customer experience
Qualifications
- Ability to balance multiple priorities and effectively handle changing situations
- Ability to deescalate complex customer interactions
- Computer proficiency and accurate data entry skills required
- Strong verbal and written communication skills
- A desire to create a top-notch customer service experience