Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities:

• Answer inbound calls from members and providers, input data, and provide high level of customer service
• Handle inbound customer service inquiries and problems via telephone and email
• Use computerized system for tracking calls, information gathering, and troubleshooting

Qualifications:

• High School Diploma
• Prior experience in a customer service related field preferred
• General working knowledge of Microsoft Word & Outlook
• Computer keyboard proficiency and internet navigation skills required
• Ability to work effectively with others in a team environment