Customer Service Representative I

Job Summary

A company is looking for a Customer Service Representative I to assist in resolving customer concerns and maintaining satisfaction.

Key Responsibilities

• Resolve enrollment reports and eligibility issues by following policies and guidelines
• Communicate with newly enrolled members and provide necessary literature and information
• Review and resolve claims issues while providing support to member and provider services staff

Required Qualifications

• High School Diploma or Equivalent (GED) required
• Minimum of 1 year experience in Customer Service required