Customer Service Representative I

Job Summary

A company is looking for a Customer Service Rep I - Claims Alert.

Key Responsibilities

• Intake First Notice of Loss (FNOL) claims
• Conduct emergency adjuster call outs via three-way calls with clients
• Process emergency or catastrophe event FNOL

Required Qualifications

• High school diploma is required
• 1-2 years of face-to-face, telephony, or administrative customer service experience
• Strong computer and keyboard skills
• Ability to work independently with minimal supervision
• Flexibility to work weekends and shifts between 11 AM and 11 PM