Customer Service Representative I

Job Summary

A company is looking for a Customer Service Representative I - Hybrid.

Key Responsibilities

• Serve as the primary point of contact for customers addressing service issues and concerns
• Answer customer inquiries via email, chat, or text, and provide information regarding products and services
• Maintain accurate customer records and process requests for new accounts, disputes, and refunds

Required Qualifications, Training, and Education

• High school diploma or GED
• Customer service experience is a plus
• Bilingual in Spanish, Mandarin, or Cantonese is a plus
• Basic computer skills and ability to navigate the Windows operating system
• Ability to type at a speed of 40+ words per minute