Customer Service Representative I

Job Summary

A company is looking for a Customer Service Representative I - Claims.

Key Responsibilities

• Resolve and reconcile enrollment reports and eligibility issues according to policies and guidelines
• Communicate with newly enrolled members and manage membership data updates
• Provide support and guidance on claims issues to members and providers

Required Qualifications

• High School Diploma or Equivalent (GED) required
• Minimum of 1 year of customer service experience required