Customer Service Representative II

Job Summary

A company is looking for a Customer Service Representative II Phones, offering $18.50/hr plus performance pay, in a remote setting.

Key Responsibilities

• Provide superior customer service in a contact center environment
• Coordinate claims and handle eligibility inquiries via telephone
• Document customer interactions in the CRM system and mentor other CSRs as needed

Required Qualifications

• High school diploma or equivalent required
• 2+ years of contact center experience preferred
• 2+ years of college preferred
• Must be 18 years of age or older
• Experience with electronic data management is required