Customer Service Representative - Lending

Job Summary

A company is looking for a Customer Service Representative - Lending.

Key Responsibilities

• Conduct outbound calls to prospective clients to qualify for meetings with Business Service Specialists
• Answer and direct incoming calls to appropriate departments while providing professional customer service
• Utilize internal systems to manage client information, update sales leads, and ensure quality assurance

Required Qualifications

• Proficiency in Microsoft Office suite
• Experience as an appointment setter or sales representative is advantageous
• Ability to handle large volumes of calls daily
• Willingness to work flexible hours, including holidays and weekends
• Capability to quickly learn about company products and services