Customer Service Representative - MN

Job Summary

A company is looking for a Customer Service Representative, Annuities Financial Transactions.

Key Responsibilities

• Process IGO and NIGO cases accurately and in compliance with regulatory standards
• Analyze case complexity and route requests to appropriate resources as needed
• Resolve inquiries from internal and external customers promptly and document communications

Required Qualifications

• High school diploma required; college degree preferred
• One to three years of customer service or financial service industry experience preferred
• Proficiency in office computer software, including email, word processing, and spreadsheets required