Job Summary

A company is looking for a Customer Service Representative - Outreach.

Key Responsibilities:

• Answer calls and respond to patient inquiries
• Participate in patient outreach campaigns
• Document and report patient complaints and issues

Required Qualifications:

• High School diploma
• Minimum 6 months of experience as a medical receptionist or in a call center
• Ability to navigate computer systems and research information
• Flexibility to adapt to changes quickly
• Ability to think conceptually and resolve complex customer inquiries