Customer Service Representative Specialist

Job Summary

A company is looking for a Customer Service Representative Specialist.

Key Responsibilities:

• Perform specialized customer service activities and initiatives
• Receive, investigate, and respond to customer inquiries regarding products and services
• Maintain high levels of customer satisfaction consistent with the company's core values

Required Qualifications:

• No degree required, but related experience or product knowledge necessary
• 1+ years of related experience preferred
• Ability to manage multiple concurrent objectives, projects, groups, or activities
• Knowledge of major products and services and ability to apply this knowledge appropriately
• Advise, educate, and engage clients on technological tools and resources