Customer Service Sales Representative

Job Summary

A company is looking for a Customer Service Sales Representative (TSX).

Key Responsibilities

• Provide end-to-end support for customers through inbound calls, ensuring a positive experience
• Resolve technical inquiries and promote additional products and services based on customer needs
• Maintain accurate communication and follow established procedures for troubleshooting and account management

Required Qualifications, Training, and Education

• Some high school coursework
• 0-2 years of relevant work experience
• Ability to work flexible hours, including nights and weekends
• Familiarity with technical tools and systems
• Demonstrated ability to achieve performance metrics