Customer Service Sales Representative

Job Summary

A company is looking for a Customer Service Sales Representative (TSX).

Key Responsibilities

• Provide end-to-end support for customers, ensuring a positive experience in line with service delivery strategies
• Handle customer inquiries and technical questions, building consultative relationships to resolve issues
• Promote additional products and services based on customer needs while maintaining transparency and clear communication

Required Qualifications, Training, and Education

• Some high school coursework is required
• 0-2 years of relevant work experience is preferred
• Ability to work flexible hours, including nights and weekends
• Demonstrated functional skill in troubleshooting and resolving technical problems
• Competency in using multiple tools and systems for customer interactions