Customer Service Sales Representative

Job Summary

Customer Service Sales Representative is a full-time, virtual position responsible for providing comprehensive support to customers, addressing inquiries, and promoting products while maintaining a positive customer experience.

Key Responsibilities

• Handle customer inquiries through various communication platforms and resolve technical issues
• Build consultative relationships with customers to understand their needs and recommend appropriate products and services
• Meet established performance metrics and maintain a high level of customer satisfaction

Required Qualifications

• Some high school coursework completed
• 0-2 years of relevant work experience
• Ability to work flexible hours, including nights and weekends
• Demonstrated technical knowledge and ability to troubleshoot issues
• Ability to multitask using various tools and systems effectively