Customer Service Sales Support

Job Summary

A company is looking for a Customer Service and Sales Support Representative.

Key Responsibilities

• Handle customer inquiries and manage post-sale activities including order entry and shipment tracking
• Coordinate with accounting and vendors to manage RMAs, freight charges, and invoices
• Process sales orders and ensure a positive customer experience through effective communication

Required Qualifications

• High school diploma or GED
• Proficiency in G-suite platform and Microsoft Suite
• Strong organizational skills
• Ability to multi-task on several projects simultaneously
• Ability to work both independently and as part of a team