Customer Service Scheduler

Job Summary

Providing essential support to the operations team, the part-time Customer Service Scheduler will manage appointment scheduling, maintain electronic health records, and ensure effective communication with clients in a remote environment.

Key responsibilities

• Schedule appointments and send out scheduling links as assigned
• Maintain organized electronic filing systems and assist with data entry for various programs
• Communicate with customers via phone, email, and electronic health records to support company initiatives

Required qualifications

• Previous experience as an Administrative Assistant, Office Manager, Scheduler, or in a similar clinical setting
• Familiarity with communication platforms such as Zoom and Google Meets
• Excellent computer skills and knowledge of Google Suite and Microsoft products
• Highly organized with strong time management skills and the ability to prioritize tasks
• Familiarity with HIPAA standards and access to high-speed internet