Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist.

Key Responsibilities:

• Deliver exceptional customer service through personalized interactions and efficient support
• Handle inbound calls and emails, process orders, and resolve billing inquiries
• Liaise with internal teams to ensure customer expectations are exceeded

Required Qualifications:

• Associate or Bachelor's degree preferred, high school diploma required
• Minimum 1 year experience in customer service
• Experience in the veterinary field preferred
• Flexible schedule, including availability on nights and Saturdays
• Proficiency in Microsoft Office suite and web-based applications