Job Summary

A company is looking for a Customer Service Specialist.

Key Responsibilities:

• Answer inbound calls and make outbound calls in a timely manner
• Process orders, verify documentation, and complete insurance verification
• Facilitate resolution of customer complaints and problem-solving

Required Qualifications:

• High School Diploma or equivalent
• One year of work-related experience in health care administrative, financial, or insurance customer services
• Exact job experience in Medicare certified tasks
• Senior level requires two years of work-related experience and one year of exact job experience
• General knowledge of Medicare, Medicaid, and Commercial health plan methodologies preferred