Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist.

Key Responsibilities:

• Deliver technical support and aid to consumers
• Manage approximately 20 calls daily (comfortable with extensive phone usage)
• Facilitate connections between consumers and authorized providers

Required Qualifications:

• High school diploma or GED as a minimum educational qualification
• 1-2 years of prior customer service experience is preferred
• Familiarity with Bluetooth and mobile devices is advantageous
• Ability to work effectively both independently and as part of a team
• Working knowledge of Microsoft Word, Excel, and Outlook