Customer Service Specialist

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, Mar 13, 2025

Job Summary

A company is looking for a Customer Service Specialist.

Key Responsibilities
  • Manage and assist unassigned customer accounts by addressing inquiries and resolving issues
  • Respond to customer inquiries via email, phone, and chat, ensuring timely and professional resolutions
  • Support partners with reports, troubleshoot issues, and coordinate logistics for events
Required Qualifications
  • 2-4 years of customer service or account management experience
  • Proficiency with CRM software, invoicing tools, and shipping logistics platforms is a plus
  • Ability to work independently in a remote environment
  • Familiarity with order fulfillment and logistics processes is a plus
  • Bonus points for Spanish language skills and experience with Salesforce or similar tools

COMPLETE JOB DESCRIPTION

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