Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist - ROI.

Key Responsibilities

• Assist clients, patients, and requestors with the status of medical record requests via phone
• Ensure accurate and detailed notes in Med-Release for all actions taken
• Build strong relationships with customers and ensure high levels of customer satisfaction

Required Qualifications

• High school diploma or GED required
• Proficient in Microsoft Office and other software applications
• Ability to multi-task and prioritize duties effectively
• Self-motivated and able to work independently
• 1+ year of customer service or call center experience preferred