Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist.

Key Responsibilities

• Assist customers with profile account set-up via phone, email, and chat
• Provide guidance on using the platform through various communication channels
• Collaborate with internal departments to address customer needs and perform data entry in CRM platforms

Required Qualifications

• At least 1 - 3 years of relevant work experience
• Basic understanding of Web 3.0, blockchain, and AI usage
• Proficient in English
• Basic knowledge of social media, cryptocurrency, and digital wallets