Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist - Work from Home.

Key Responsibilities

• Handle a high volume of inbound customer inquiries
• Assist customers with their orders and accounts while promoting additional products
• Confirm refunds, take payments, place orders, and analyze account data

Required Qualifications, Training, and Education

• Must reside in approved counties in Ohio, Indiana, or Kentucky
• Ability to work in a virtual environment with a structured schedule
• Capability to navigate multiple systems and screens while assisting customers
• Available to work weekends, holidays, and additional hours as needed
• Must have a self-provided computer or laptop that meets specified requirements