Customer Service Specialist
Location: Remote
Compensation: To Be Discussed
Reviewed: Sat, May 31, 2025
This job expires in: 15 days
Job Summary
A company is looking for a Customer Service Specialist to join their team remotely.
Key Responsibilities
- Own and resolve a portfolio of complex customer cases
- Serve as the go-to contact for escalated customer inquiries
- Conduct in-depth research and collaborate with internal teams for solutions
Required Qualifications
- 2+ years of experience in customer service or case management
- Strong Salesforce (or similar CRM) experience
- Ability to stay calm under pressure and juggle multiple priorities
- Empathetic, flexible, and team-oriented
COMPLETE JOB DESCRIPTION
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