Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist - Work from Home.

Key Responsibilities

• Handle a high volume of inbound customer inquiries and assist with orders and accounts
• Drive sales by offering additional products during customer interactions
• Provide personalized customer service, including confirming refunds, taking payments, and analyzing account data

Required Qualifications

• Ability to problem solve and de-escalate unique situations
• Experience working in a virtual environment with a structured schedule
• Capability to navigate multiple systems and screens
• Must have a self-provided computer or laptop with Windows 10 or newer
• Availability to work weekends, holidays, and additional hours as needed