Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist.

Key Responsibilities

• Handle a high volume of inbound customer inquiries and assist with various customer needs
• Promote additional products during customer interactions to drive sales
• Provide personalized customer experiences while managing calls related to refunds, payments, and orders

Required Qualifications, Training, and Education

• Must reside in an HSN approved state
• Ability to work in a distraction-free home environment
• Self-provided computer or laptop running a Microsoft Operating System, not older than 3 years
• High-speed internet connection meeting specified requirements
• Availability to work weekends, holidays, and additional hours as required