Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist.

Key Responsibilities

• Provide exceptional service through inbound and outbound communications
• Maintain and update customer accounts while addressing customer issues and concerns
• Schedule delivery orders and handle general customer inquiries and soft collections

Required Qualifications

• High School Diploma or equivalent
• 1 or more years of customer service experience
• Strong organizational skills with typing and data entry experience
• Proficient in Microsoft Office including Excel, Word, and Access
• Must be a Citizen or National of the United States, or have authorization to work in the United States