Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist to join their Call Center Operations team.

Key Responsibilities

• Interact directly with customers via phone and assist with order fulfillment
• Utilize proprietary technology to connect customers with the partner network
• Maintain high customer satisfaction by providing tailored solutions and exceeding expectations

Required Qualifications

• Experience in a customer-facing role resolving issues over the phone
• Ability to handle high volume calls and maintain composure under pressure
• Demonstrated problem-solving skills with a consultative sales approach
• Fluency in English; Spanish is a plus
• Access to a reliable internet connection and a suitable workspace for remote work