Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist - Resolution.

Key Responsibilities

• Conduct outbound calls and emails for non-compliant requests missing documentation
• Perform data entry tasks, including updating contact information and entering new requests
• Review orders to ensure all necessary documents and information are included

Required Qualifications

• High school diploma or GED required
• 1+ year of call center experience
• Proficient in Microsoft Office applications
• Previous medical industry experience preferred but not required
• Strong time management skills and ability to multitask