Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist to provide proactive customer support and manage service-related tasks.

Key Responsibilities

• Act as the primary point of contact for internal and external customers across the EMEA region
• Prepare accurate quotations and manage customer orders and opportunities
• Support Sales and Project Managers with order entry, invoicing, and follow-up activities

Required Qualifications

• 1-2 years of customer service experience is desirable
• Advanced proficiency in English (written and spoken) is required
• Italian language skills are a strong advantage but not essential
• Previous experience in quotations, order processing, or customer support within a technical or service-based environment is preferred
• Eligibility to work in the UK is required (no visa sponsorship available)