Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist to support inbound customer calls remotely.

Key Responsibilities

• Handle a high volume of inbound customer inquiries
• Promote additional products during customer interactions
• Assist customers with various account-related tasks and personalize their experience

Required Qualifications

• 12 months or more of customer service experience
• Ability to work in a virtual environment
• Capability to navigate multiple systems and screens
• Available to work weekends, holidays, and additional hours
• Spanish speaking bilingual opportunity available