Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist.

Key Responsibilities

• Act as the main point of contact for customers via phone and email
• Enter, process, and track customer orders accurately
• Coordinate with sales, logistics, and internal teams to support customer needs

Required Qualifications

• Previous customer service experience of at least one year
• Experience working with SAP is a must
• Ability to work independently in a hybrid work environment
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Must be able to successfully pass a background check and drug screening