Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist.

Key Responsibilities

• Resolve patient and insurance issues through phone calls and correspondence
• Verify patient account balances, process payments, and document account activity
• Collaborate with team members for account resolution and handle patient refunds

Required Qualifications

• One year of health care experience preferred, either with a physician, a hospital, or in admissions
• No specific educational requirements listed
• No licenses or certifications required