Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist to support various brands by assisting customers and promoting products.

Key Responsibilities

• Handle high volume of inbound customer inquiries and assist with questions
• Promote additional products during customer interactions
• Manage tasks such as confirming refunds, taking payments, and placing orders

Required Qualifications, Training, and Education

• 12+ months of customer service experience
• Ability to work in a virtual environment with a structured schedule
• Proficient in navigating multiple systems and screens
• Capability to troubleshoot technical issues with IT support when needed
• Must reside in Kentucky to be considered for the remote position