Customer Service Specialist

Job Summary

Customer Service Specialist is a full-time position responsible for providing service to customers through order placement and monitoring, ensuring accuracy, and supporting business development efforts.

Key Responsibilities

• Enter and process orders accurately and timely using EDI and order requirements
• Reconcile orders to ensure information accuracy and tag discrepancies in the system
• Maintain communication flow and act as a liaison to support staff and Business Development Managers

Required Qualifications

• High School Diploma or GED required
• 1-3 years of experience in Customer Service
• Well-organized and able to handle a fast-paced work environment