Customer Service Specialist
Job Summary
Working remotely in a full-time capacity, the Customer Service Specialist will assist clients with mortgage servicing inquiries, manage account information, and provide support throughout the loan process.
Key responsibilities
- Assist clients with mortgage servicing inquiries and provide timely responses
- Manage and update client account information accurately
- Support clients throughout the loan process to ensure a smooth experience
Required qualifications
- Previous experience in customer service or mortgage servicing
- Proficiency with mortgage servicing software and tools
- Strong understanding of mortgage products and processes
- Ability to work independently in a remote environment
- High school diploma or equivalent; relevant certifications preferred
Complete Job Description
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