Customer Service Specialist
Job Summary
Supporting QVC remotely, the full-time Customer Service Specialist will manage a high volume of inbound customer inquiries, assist with problem-solving and de-escalation, and promote products while maintaining a personalized customer experience.
Key responsibilities
- Handle a busy day of inbound customer calls, addressing inquiries and processing orders
- Promote additional products during customer interactions to enhance sales
- Assist customers with account-related questions, including refunds and payments
Required qualifications
- At least 12 months of customer service experience
- Ability to work in a virtual environment and navigate multiple systems
- Must provide a distraction-free work-from-home setup
- Availability to work weekends, holidays, and additional hours as needed
- Bilingual in Spanish and English is a plus
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 44,825 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
