Customer Service Specialist
Job Summary
Supporting a high-volume call center environment, the contract Customer Service Specialist will handle inbound and outbound calls, update customer information, and assist customers through multiple systems in a fully remote setting.
Key responsibilities
- Manage inbound calls and make outbound calls as needed
- Update customer information and assist customers using various systems
- Provide support in a fast-paced call center environment
Required qualifications
- 2 years of customer service experience
- 2 years of inbound call center experience
- Previous remote work experience preferred
- Strong typing and multitasking skills
- Experience using Outlook, Teams, and web-based systems
Complete Job Description
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