Customer Service Specialist
Job Summary
Supporting HSN in a remote capacity, the full-time Customer Service Specialist will manage inbound customer calls, assist with inquiries, promote products, and handle a high volume of interactions while working a set schedule that includes weekends.
Key responsibilities
- Handle a high volume of inbound customer inquiries and provide personalized assistance
- Promote additional products during customer interactions to enhance sales
- Assist with various customer requests, including refunds, payments, and account analysis
Required qualifications
- At least 12 months of customer service experience
- Ability to work in a virtual environment and navigate multiple systems
- Must provide a distraction-free work-from-home environment
- Availability to work weekends, holidays, and additional hours as needed
- Own a Microsoft 11 computer and meet HSN's technical requirements
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 44,774 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
