Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist.

Key Responsibilities:

• Answer inbound and make outbound calls in a fast-paced environment
• Create orders and schedule patients to receive equipment as ordered by their doctor
• Verify insurance coverage, process documentation, and communicate with insurance carriers

Required Qualifications:

• High School Diploma or equivalent
• Minimum of 1 year work experience in healthcare administrative, financial, or insurance customer service
• Knowledge of Medicare, Medicaid, and Commercial health plan methodologies preferred
• Proficient computer skills and knowledge of Microsoft Office
• Ability to work independently and as part of a team in a rapidly changing environment