Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist.

Key Responsibilities:

• Answer inbound and make outbound calls in a fast-paced environment
• Create orders and schedule equipment delivery for patients
• Verify insurance coverage and process documentation accurately

Required Qualifications:

• High School Diploma or equivalent
• Minimum 1 year of work experience in healthcare or insurance customer service
• Knowledge of Medicare, Medicaid, and Commercial health plan methodologies preferred
• Proficient in Microsoft Office and ability to learn new technologies
• Ability to work independently and as part of a team in a changing environment