Customer Service Specialist - Afternoon Shift

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Apr 02, 2024
This job expires in: 13 days

Job Summary

A company is looking for a Customer Service Specialist for Afternoon Shift.

Key Responsibilities:
  • Interact directly with customers via phone
  • Utilize technology to connect members with partner network and provide assistance
  • Analyze customer needs, build rapport, and provide tailored solutions

Required Qualifications:
  • Experience in customer-facing roles resolving issues over the phone
  • Able to handle high-volume calls and maintain composure under pressure
  • Demonstrated problem-solving skills with a consultative sales approach
  • Fluency in English; Spanish proficiency is a plus
  • Must have a secluded workspace, reliable internet, and work-from-home experience

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