Customer Service Specialist Evenings Weekends

Location: Remote
Compensation: Salary
Staff Reviewed: Mon, Jul 08, 2024
This job expires in: 15 days

Job Summary

A company is looking for a Customer Service Specialist for Evenings & Weekends.

Key Responsibilities:
  • Promptly respond to customer requests through various communication channels
  • Troubleshoot equipment repairs with customers in real time
  • Ensure optimal customer satisfaction and support

Required Qualifications:
  • 3+ years of customer-facing roles experience
  • At least 1 year of restaurant experience
  • Practical experience with helpdesk software and cloud-based telephony systems
  • Strong technical skills in Google Suite and Excel
  • Flexibility to work scheduled shifts during afternoons, evenings, weekends, and some holidays

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