Customer Service Specialist - NC

Job Summary

Customer Service Specialist - NC, is a full-time remote position seeking energetic individuals to provide excellent customer service and assist clients in scheduling healthcare appointments.

Key Responsibilities

• Provide customer service to clients and patients via phone, email, and live chat
• Assist in scheduling healthcare appointments for clients
• Maintain a dedicated and distraction-free home office workspace

Required Qualifications

• Fluency in English and Spanish
• Ability to remain stationary for extended periods while working at a computer
• Experience with a personal desktop computer running Windows 10 or higher
• High-speed internet connection and a wired network setup
• Access to a modern mobile phone for multi-factor authentication