Customer Service Supervisor
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Jul 03, 2024
Job Summary
A company is looking for a Customer Service Supervisor - Remote.
Key Responsibilities:
- Provide motivation and guidance to Customer Care Advocates
- Monitor and develop CCA teams, handle call escalations, and assist in report analysis
- Channel valuable information quickly to the Operations Manager
Required Qualifications:
- Bachelor's degree or equivalent work experience preferred
- 6 months supervisor or leadership experience required
- Minimum 2 years customer service, leadership, and team interaction skills required
- PC skills (Microsoft Office) with an emphasis on Excel
- Demonstrated leadership skills and good interpersonal skills
COMPLETE JOB DESCRIPTION
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Job is Expired
Company Overview
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Headquarters Headquarters
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Website
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